When you visit our website, book an appointment, or become a patient, we collect information that helps us provide safe and effective care, including contact details, appointment history, medical and dental records, treatment notes, and payment information. We use this to schedule and confirm appointments, deliver the treatment you've asked for, process payments and insurance claims, and follow up on your care.

We only collect what we actually need, and we process it because it's necessary to provide your care or required under professional record-keeping rules.

From time to time we may use your contact details for appointment reminders or relevant updates. You can opt out any time by letting our front desk know.

We share information only where it's genuinely necessary for your care or for running our practice, such as with dental laboratories preparing your restorations, specialists we refer you to, your insurance provider when processing a claim, and service providers who support our booking, payment, and IT systems under strict confidentiality agreements. We never sell your data to anyone.

We keep patient records for as long as required by New York dental-practice regulations, typically at least six years after your last visit, and our website uses cookies you can disable in your browser at any time.

You have the right to ask what information we hold about you, request a copy of it, ask us to correct anything that's inaccurate, and request that we delete or restrict information we no longer need to keep. To exercise any of these rights, email hello@novadental.com and we'll respond within 30 days.

We protect your information with secure servers, encrypted connections, and restricted staff access, and where a patient is a minor, we apply these same protections with consent from a parent or guardian.

We may update this Privacy Policy from time to time to reflect changes in our practices or the law.

If you have questions about this policy or how we handle your information, reach out to hello@novadental.com or +1 (555) 123-4567.